Reference

spinharta Terms & Conditions for Indonesian Accounts

Our Terms & Conditions set the rules for account opening, game access, payment checks, and verification across Baccarat, Aviator, and Mahjong Ways.

Account rulesLocal payment checksGame access termsSupport paths

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How these Terms apply to you

spinharta Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms apply when you create an account, use the lobby, or move money through DANA, OVO, GoPay, or QRIS. If a name, device, or payment trail does not match, we may pause the action until the record is clear. That keeps the account path aligned

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with the text you accepted. Access depends on local law and is available only where local law permits, so use the service only if it is lawful where you are. When we update the text, the new version replaces the earlier one from the posted date.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP CHANNELS

Where to ask about Terms

If a clause feels unclear, we answer through live chat, email, and WhatsApp. We can check your account record, recent payment trail, or a device issue and explain which rule applies. Support is open every day from 09.00-23.00 WIB, which helps when you need a straight answer before you continue with an account step or payment check.

Team online

Live chat

Use live chat when you want a fast read on a clause, a verification prompt, or a payment mismatch. We link it to your account record so the answer fits your case.

Email

Email suits longer requests, such as a record correction, a clause change, or a question about how the Terms treat a DANA, OVO, GoPay, or QRIS action. We keep the reply tied to your account.

WhatsApp works well when you need to confirm a login issue, device change, or identity check before you open the next step. Send the account email or phone number so we can locate the right record.

DATA AND ACCESS

How we handle records and changes

We keep the policy side simple: only the records we need, only for the time we need them, and only for the request in front of us.

Data handling

We store account and payment records needed to manage access, checks, and dispute handling. The record can include your name, contact detail, device signal, and payment trail from DANA, OVO, GoPay, or QRIS, kept only for the purpose stated in the Terms.

Cookie state

Cookies help the page remember your login state, language, and session flow when you switch between mobile browser and desktop. If you clear cookies, you may need to confirm the account again before the next action.

Device checks

When you move from Android to iPhone, or from a home network to mobile data, we may ask for a fresh check to protect the account. That extra step helps us match the new device with your existing record.

Account security

Use a private password, a number you can access, and a device that stays under your control. If you suspect someone else reached your account, contact us at once so we can lock the session and start a check.

Retention window

We keep records as long as the Terms and legal duties require, then archive or remove them when the retention window closes. Payment traces and support logs are handled the same way, with access limited to the work that needs them.

Change requests

To request a data correction or a copy of a record, send the request through live chat or email with the account email, phone number, and the clause you want changed. We reply after we confirm the record.

Questions about Terms and access

The questions below cover the parts people ask about first: what the Terms control, where access is allowed, how payment records are handled, and how you reach us for a correction or a clause query. We keep the answers short so you can check the rule, then decide your next step.

They cover account opening, access to the lobby, payment checks, device changes, and support handling. If you accept them, you agree to use the service only where local law permits and to keep your account details accurate.

Access depends on local law and is available only where local law permits. If your location or payment route does not fit that rule, we may block the action until the record is clear.

Those payment routes are part of the account record covered by the Terms. We may check name match, device signal, and payment trail before we accept a deposit or process a withdrawal request.

If your phone number, email, or device changes, tell us before the next action. We may ask for a fresh check so the account stays tied to the same record and the same accepted Terms.

Send a request through live chat or email with the account email, phone number, and the clause you want changed. We will confirm the record, then reply with the next step we can take.

We update the page text and the date at the top of the policy page. If the change affects your access or account step, we expect you to read it before you continue.

spinharta Terms & Conditions for Indonesian Accounts

Where to ask about Terms

Live chat

Email

WhatsApp

How we handle records and changes

Data handling

Cookie state

Device checks

Account security

Retention window

Change requests

Questions about Terms and access

01 What do these Terms cover?

02 Can I use the service outside Indonesia?

03 How do DANA, OVO, GoPay, and QRIS fit the Terms?

04 What if my account details change?

05 How do I ask for a correction or copy?

06 How will I know when the Terms change?

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